As in any organization, change and conflict occur. The ombuds serves as a neutral, first-stop for faculty and staff within Lamar University to examine options for resolving disputes and seeking options for a fair and equitable outcome.
How We Operate
The Ombuds Office operates as an independent, impartial, and informal voluntary resource inwhich to overcome issues.
It functions outside the administration and formal chain of command.
Because no names or records are kept, you can express your concerns in a confidential manner.
Your issues will be heard without judgment. The ombuds does not make any decisions for you but facilitates the process of helping you develop your own path toward a resolution.
This office offers a good first step for faculty and staff who don't know where else to turn or how to proceed.
Benefit
The Ombuds Office offers a safe, voluntary, and protected place to voice concerns, evaluate situations, and identify options.
Contact the Ombudsman
Call to set up an appointment or just to talk (409) 880-8039
What the Ombuds Does
Provides confidential, impartial, informal, and off-the-record dispute resolution assistance.
Serves as an information and communication resource for faculty and staff.
Promotes the highest standards of university governance and ethics.
Fosters a supportive, healthy, and empowering organizational culture.
Furthers the university’s commitment to the principles of equality and opportunity.
Provides a confidential and anonymous path for people to seek guidance on how to report violations of law and policies.
Coordinates and collaborates with the campus resources to support Lamar University employees.
What the Ombuds Does Not Do
Not provide legal advice
Not participate in formal investigations
Not provide psychological counseling
Not address non-University-related complaints or problems
Not make binding decisions, mandate policies, or change existing policies